Privacy Policy

1. Introduction

Dynamic Journey ("we," "our," or "us") operates the website dynamic-journey.com and provides document translation, apostille, and legalization services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Documents you submit for our services
• Payment information
• Communication records

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage patterns:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our document services
• Process your requests and transactions
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations
• Send you marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Government Agencies: When necessary for apostille or legalization services

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Document copies may be retained for up to 7 years as required by UK regulations.

7. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent (where applicable)

8. Cookies Policy

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. International Transfers

Your information may be processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

For data protection matters, you may contact our Data Protection Officer at [email protected] or at the address above.