Last Updated: August 11, 2024
These Terms of Service ("Terms") constitute a legally binding agreement between you and Dynamic Journey ("Company," "we," "us," or "our") regarding your use of our website at dynamic-journey.com and our document services. By accessing our website or using our services, you agree to be bound by these Terms.
Dynamic Journey provides professional document services including:
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these eligibility requirements.
You agree to provide accurate, complete, and legible documents for our services. You are responsible for ensuring that all submitted documents are authentic and legally obtained.
We provide estimated completion times for our services, but these are not guarantees. Actual processing times may vary depending on document complexity, government processing times, and other factors beyond our control.
We maintain high standards for our services and will make reasonable efforts to ensure accuracy and completeness. However, you acknowledge that certain aspects of document processing may depend on third-party agencies and government offices.
Service fees are determined based on document type, complexity, and processing requirements. All prices are quoted in British Pounds (GBP) and include applicable taxes unless otherwise stated.
We accept various payment methods as indicated on our website. Payment is typically required before service completion unless other arrangements are made in writing.
Refund eligibility depends on the specific circumstances and stage of service completion. Please contact us to discuss any refund requests.
You agree to:
All content on our website, including text, graphics, logos, and software, is the property of Dynamic Journey or our licensors and is protected by copyright and other intellectual property laws.
We understand the sensitive nature of the documents you entrust to us. We maintain strict confidentiality regarding your personal information and documents, and we will not disclose them to unauthorized parties except as required by law or necessary to provide our services.
To the maximum extent permitted by law, Dynamic Journey shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
You agree to indemnify and hold harmless Dynamic Journey from any claims, damages, losses, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, war, terrorism, or technical failures.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms constitute the entire agreement between you and Dynamic Journey regarding the use of our services and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us:
We encourage you to contact us directly to resolve any disputes. If a dispute cannot be resolved through direct communication, you may pursue resolution through binding arbitration or the courts as provided under UK law.